Thank you for choosing our website for your preloved luxury item transaction. We have established the following payment policy to ensure a smooth and transparent payment process. Please review the details outlined below.

1. Payment Initiation: Once the new owner receives the dress and confirms their satisfaction, we initiate the payment process. Payments can be made through Bkash or bank transfer, whichever method is preferred by the seller.

2. Recycling Process and Timeframe: After receiving the product, we begin the recycling process, which includes dry washing, ironing, quality checks, and preparation for dispatch.

3. Delivery Timeframe: Once the recycling process is finished, we dispatch the product. The delivery process usually takes an additional 2-3 days to ensure safe and timely arrival at the buyer’s specified address.

4. Collection of Payment: We allow for the necessary time to complete both the recycling process and delivery before collecting the payment. This ensures that the buyer receives the product in satisfactory condition before making the payment.

5. Payment Timing: Payments will be initiated after the 10 working days required for the recycling process and delivery have been completed. Please note that the actual payment collection timeframe may vary based on the payment method chosen (Bkash or bank transfer).

6. Communication and Updates: During the payment process, we will maintain regular communication with both the buyer and the seller to provide updates on the progress of the recycling process, dispatch, and payment initiation.

7. Disputes and Resolutions: In the event of any disputes or issues regarding the payment or the product, we expect bot the parties to cooperate and let us resolve the matter as conveniently as possible. We will work diligently to resolve any concerns and ensure a fair and satisfactory resolution for all parties.

8. Payment Security: We prioritize the security of all financial transactions and comply with industry-standard security measures. All payment information provided by the buyer and seller will be handled confidentially and securely.

If you have any further questions or require assistance regarding our payment policy, please contact our customer support team at [contact email or phone number]. We are here to provide any necessary clarification and support throughout the payment process.

Please note that this payment policy is subject to change at our discretion. Any updates or modifications will be communicated to users in a timely manner.