1. Acceptance of Products: Once a product is accepted at the time of delivery, returns or refunds are not possible. It is important for customers to thoroughly inspect the product upon arrival and confirm their satisfaction before accepting it.

2. Cancellation and Refunds: 2.1 Client Cancellation: In the event that a client decides to cancel their order, any advanced payment made is non-refundable. This policy ensures that our business can cover administrative and operational costs associated with processing orders.

2.2 Business Cancellation: If, for any reason, we are unable to fulfill an order, we reserve the right to cancel it. In such cases, any advanced payment made by the client will be refunded in full. We will make every effort to promptly notify the client and process the refund.

3. Returns for Faulty Products: We understand that there may be instances where a product is found to be faulty or not as described. In such cases, we acceptreturns and will initiate a refund or provide an exchange. The following conditions apply to returns for faulty products:

3.1 Notification: Customers must notify us of any issues with the product within 24 hours of receiving the item. Please contact our customer support team at [contact email or phone number] to initiate the return process.

3.2 Return Authorization: We will provide instructions on how to return the faulty product, including any necessary forms or labels. The product must be returned in its original condition, including all packaging materials and accessories.

3.3 Inspection and Resolution: Once we receive the returned product, our team will inspect it to verify the reported fault. If the fault is confirmed, we will proceed with the agreed-upon resolution, which may include a refund or exchange. If the fault is not confirmed, we reserve the right to deny the return and return the product to the customer.

4. Exclusions: The following items are excluded from our return policy:
● Products that have been used, altered, or damaged after acceptance.
● Products with missing parts or accessories that were included at the time of delivery.

5. Contact Us: If you have any questions or need further assistance regarding our Return and Refund Policy, please reach out to our customer support team at [contact email or phone number]. We are here to help resolve any concerns you may have.

Note: This Return and Refund Policy is effective as of [date]. We reserve the right to modify or update this policy at any time. Any changes will be posted on our website, and the revised policy will apply to all orders placed after the effective date.